FREQUENTLY ASKED QUESTIONS
ALL YOUR QUESTIONS, ANSWERED
Why choose Parfait?
At Parfait, we are dedicated to redefining perfection by creating beautiful lingerie that showcases all your curves. We are committed to always inspire and support women by promoting diversity and creating lingerie that showcases every woman’s perfect curves.
How to care for your garments
Bras and underwear need a little extra care to ensure their longevity. Hand wash and line dry all Parfait garments. Do not use bleach.
Is there any membership fee or hidden cost to be a member?
No. Our membership is free for anyone who signs up. There are no hidden costs for membership
What are the current member benefits?
Can I apply discount code and member benefit such as free panty at the same time?
How does the free panty member benefit work?
Do I also need to return the free product such as free panty when I return the bras I purchased?
More questions? Find your answers here
What is our return policy?
We will accept returns on orders made within 30 days of the placed order. Products must be unworn,
unwashed, and with all original tags attached.
How to initiate a return
To initiate your return, visit https://shop.parfaitlingerie.com/a/returns. Once your return has been
created, you will receive a pre-paid return shipping label via email. Using the provided label, please may
drop off your package at any Post Office or USPS location.
Once your return is received and inspected, we will notify you if your return is accepted or declined. It
may take up to 5 business days from the date your return tracking information shows delivered.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Please note, refunds may take up to 7-10 business days to appear on your bank account.
Products marked Final Sale cannot be returned.
How to contact us
Do we ship internationally?
We currently only ship to the United States.